A teenager was subjected to verbal abuse after she briefly lifted her face covering on a train from Liverpool Central so her deafblind sister could read her lips. In the incident, filmed on 16 July, another passenger can be heard questioning whether Karolina Pakenaite, 24, who has Usher syndrome, was really deafblind after she was able to respond to her sister Saule, 16.
All passengers are required to wear a face covering while on public transport, but government guidance says disabled people who cannot safely wear one are exempt. Charities have called on the government to do more to promote awareness around who is exempt from the face mask rules
Sat 25 Jul 2020 07.40 EDT
Last modified on Sat 25 Jul 2020 09.22 EDT